The Ann Arbor Police Department has the highest expectations of all of its members. AAPD also recognizes there may be instances when concerns within the community must be reviewed. It is the policy of AAPD to investigate all allegations and complaints of misconduct against any member of the police department or concerns about our department's policies and procedures. If you feel an officer or employee has handled an incident particularly well or that their service has gone above and beyond expectations, please feel free to let us know.
To file a complaint and/or compliment an employee, contact Lt. Mauro Cervantes of the professional standards section, by coming in person to the police department, contacting us by writing, or by phone. If the professional standards section lieutenant is not available, please contact the patrol command desk.
All complaints received will be immediately directed to a police supervisor.
Letters or telephone calls may be anonymous.
All complaints will be put in writing by the police supervisor.
Persons making a complaint are encouraged to provide a written account of the incident to avoid conflicts in interpretation.
Notification will be made to the reporting party informing them of the results of the departmental investigation. You may contact our professional standards section at 734-794-6912 for an update on your complaint or an explanation of how your complaint was resolved. A letter may be sent on those investigations that involve a significant amount of time and provide the status of the investigation.
Please contact: Professional Standards, Lt. Mauro Cervantes, 734-794-6912, [email protected] or call the AAPD patrol command desk at 734-794-6921.