Contact Us

The City of Ann Arbor’s mission is to deliver exceptional services that sustain and enhance a vibrant, safe and diverse community.

​​​​​​​​​​​​Emergencies

Dial 9-1-1
Police non emergency: 734.994.2911​

Water Emergencies / Report Water Main Break Only

Monday-Friday 8 a.m.-5 p.m. 734.794.6320. All other times, please call 734.994.2840​. 

City of Ann Arbor Contacts Summary

Main City Line (automated attendant)

734.794.6000

Customer Service Center hours of operation ​

Assistance in-person: 8:00 a.m. to 5:00 p.m. Monday-Friday (except holidays)
Assistance by phone or email​: 7:30 a.m. to 5:30 p.m. Monday-Friday (except holidays)

City Administrator's Office

City Administrator Milton Dohoney Jr.
Larcom City Hall, third floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6110
Email:  [email protected]

City Attorney's Office​​

City Attorney Atleen​ Kaur
Larcom City Hall, third floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6170

City Clerk's Office

City Clerk Jacqueline Beaudry
Larcom City Hall, second floor
Hours of operation: 8 a.m. to 5 p.m. Monday-Friday (except holidays)
301 E. Huron St. 
Ann Arbor, MI 48104
734.794.6140
Fax: 734.994.8296
Email: [email protected] 
Birth and death certificates (Washtenaw County Clerk): 734.222.6720

City Council Meetings

Larcom City Hall, Council Chambers, second floor 
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6161
Fax: 734.332.5966

Communications Office

Communications Director Lisa Wondrash
Larcom City Hall, third floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6152
Email: [email protected]

Community Services Administration

Community Services Administrator Derek Delacourt
Larcom City Hall, first floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6000, extension 43902
Email: [email protected]

Customer Service Center

Larcom City Hall, first floor 

Hours of operation: 8:00 a.m. to 5:00 p.m. Monday-Friday (except holidays)

Assistance by phone or email 7:30 a.m. to 5:30 p.m. Monday-Friday (except holidays)

301 E. Huron St.
Ann Arbor, MI 48104
734.794.6320
Fax: 734.994.8991
Email: [email protected]

Finance and Administrative Services 

Chief Financial Officer Marti Praschan ​
​Larcom City Hall, fifth floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6500, extension 45100
​[email protected]​​​

Fire Department

​Fire Chief Mike Kennedy
Fire Station 1
111 North Fifth Avenue
Ann Arbor, MI 48104-1405
Emergency: 911
Non-emergency Dispatch: 734.994.2911
General Information: 734.794.6961
General email: [email protected]
Fire Chief: [email protected] ​

Mayor's Office

Mayor Christopher Taylor
Larcom City Hall, third floor
301 E. Huron St.
Ann Arbor, MI 48104​
734.794.6165
Fax: 734.332.5966
Email: [email protected]

Parks and Recreation Services

Unit Manager Josh Landefeld
Larcom City Hall, first floor
Hours of operation: 8 a.m. to 5 p.m. Monday-Friday (except holidays)
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6320
Extension 42501
Email parks and recreation customer service: a2parks@​a2gov.org 

Planning and Development 

Unit Manager Brett Lenart, AICP
Larcom City Hall, first floor
Hours of operation: 8 a.m. to 5 p.m. Monday-Friday (except holidays)
301 E. Huron St.
Ann Arbor, MI 48104
Email: [email protected]
Extension 42606
General emails: [email protected] | [email protected] | [email protected]  

• General: 734.794.6267
• Construction/Building: 734.794.6269
• Planning: 734.794.6265
• Rental housing: 734.794.6264     

Police Department

Interim Police Chief Aimee Metzer​
Justice Center, second and third floors 
301 E. Huron St.
Ann Arbor, MI 48104

• Emergency 911
• Non emergency 734.994.2911
• Email: [email protected]
• File a police report 734.794.6920
• Anonymous tip line 734.794.6939
• Crime tip email: [email protected]  
• Detective bureau 734.794.6930
• Parking ticket inquiries 734.794.6549
  
• Request removal of dead animal from public roadway: 734.794.6911

Public Services Area Administration 

Public Service Area Administrator Brian Steglitz
Larcom City Hall, sixth floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6310, extension 43102​

Public Works

Unit Manager Molly Maciejewski
Wheeler Service Center
4251 Stone School Road

Please use A2 Fix It for service requests or call:

• ​Field services: 734.794.6350
• Graffiti hotline: 734.794.6320
• Maintenance service request for Forestry and Parks 734.794.6320​
• Potholes: 734.794.6320​​
• Request removal of dead animal from public roadway​​: 734.794.6911​
• Signs, signals and street lighting: 734.794.6320
• ​Solid waste and recycling: 734.794.6331​
  
• Street maintenance: 734.794.6320​

If you suspect, see or experience a sanitary sewer back-up, possible sewage leak (if you smell sewage for example), water main break, rusty water, plugged storm drain, basement flooding​ or unusually low or no water pressure, please contact us by phone. During normal business hours: Monday – Friday, 7:30 a.m. to 5:30 p.m.​, please call 734.794.6320. After hours, evenings, weekends and holidays, please call the Water Treatment Plant at 734.994.2840.​

Treasurer

City Treasurer Michael J. Pettigrew
Larcom City Ha​ll, first floor
301 E. Huron St.
Ann Arbor, MI 48104
734.994.2833
Fax: 734.994.8991
Email: [email protected]