Contact Us

Emergencies

Dial 9-1-1
Police non emergency: 734.994.2911

Water Emergencies / Report Water Main Break Only

Monday-Friday 8 a.m.-5 p.m. 734.794.6320. All other times, please call 734.994.2840.

City of Ann Arbor Contacts Summary

Main City Line (automated attendant)

734.794.6000

Customer Service Center hours of operation 

Assistance in-person: 8:00 a.m. to 5:00 p.m. Monday-Friday (except holidays)
Assistance by phone or email: 7:30 a.m. to 5:30 p.m. Monday-Friday (except holidays)

City Administrator's Office

City Administrator Milton Dohoney Jr.
Larcom City Hall, third floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6110
Email: mdohoney@a2gov.org

City Attorney's Office

City Attorney Atleen Kaur
Larcom City Hall, third floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6170

City Clerk Jacqueline Beaudry
Larcom City Hall, second floor
Hours of operation: 8 a.m. to 5 p.m. Monday-Friday (except holidays)
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6140
Fax: 734.994.8296
Email: cityclerk@a2gov.org
Birth and death certificates (Washtenaw County Clerk): 734.222.6720

City Council Meetings

Larcom City Hall, Council Chambers, second floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6161
Fax: 734.332.5966

Communications Office

Communications Director Lisa Wondrash
Larcom City Hall, third floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6152
Email: lwondrash@a2gov.org

Community Services Administration

Community Services Administrator Derek Delacourt
Larcom City Hall, first floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6000 x43902
Email: ddelacourt@a2gov.org

Customer Service Center

Larcom City Hall, first floor

Hours of operation: 8:00 a.m. to 5:00 p.m. Monday-Friday (except holidays)

Assistance by phone or email 7:30 a.m. to 5:30 p.m. Monday-Friday (except holidays)

301 E. Huron St.
Ann Arbor, MI 48104
734.794.6320
Fax: 734.994.8991
Email: customerservice@a2gov.org

Finance and Administrative Services

Chief Financial Officer Marti Praschan
Larcom City Hall, fifth floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6500 x45100
mpraschan@a2gov.org

Fire Department

Fire Chief Mike Kennedy
Fire Station 1
111 North Fifth Avenue
Ann Arbor, MI 48104-1405
Emergency: 911
Non-emergency Dispatch: 734.994.2911
General Information: 734.794.6961
General email: fire@a2gov.org
Fire Chief: mkennedy@a2gov.org

Mayor's Office

Mayor Christopher Taylor
Larcom City Hall, third floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6165
Fax: 734.332.5966
Email: ctaylor@a2gov.org

Parks and Recreation Services

Unit Manager Josh Landefeld
Larcom City Hall, first floor
Hours of operation: 8 a.m. to 5 p.m. Monday-Friday (except holidays)
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6320 x42501
Email parks and recreation customer service: a2parks@a2gov.org

Planning and Development

Unit Manager Brett Lenart, AICP
Larcom City Hall, first floor
Hours of operation: 8 a.m. to 5 p.m. Monday-Friday (except holidays)
301 E. Huron St.
Ann Arbor, MI 48104
Email: blenart@a2gov.org
734.794.6000 x42606
General emails: building@a2gov.org | planning@a2gov.org | rentalhousing@a2gov.org

General: 734.794.6267
Construction/Building: 734.794.6269
Planning: 734.794.6265
Rental housing: 734.794.6264

Police Department

Police Chief Andre Anderson
Justice Center, second and third floors
301 E. Huron St.
Ann Arbor, MI 48104

Emergency 911
Non emergency 734.994.2911
Email: police@a2gov.org
File a police report 734.794.6920
Anonymous tip line 734.794.6939
Crime tip email: TIPS@a2gov.org
Detective bureau 734.794.6930
Parking ticket inquiries 734.794.6549
Request removal of dead animal from public roadway: 734.794.6911

Public Services Area Administration

Public Service Area Administrator Jordan Roberts
Larcom City Hall, sixth floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6310 x43102

Public Works

Unit Manager Paul Matthews
Wheeler Service Center
4251 Stone School Road

Snowplow map

Please use A2 Fix It for service requests or call:

Field services: 734.794.6350
Graffiti hotline: 734.794.6320
Maintenance service request for Forestry and Parks 734.794.6320
Potholes: 734.794.6320
Request removal of dead animal from public roadway: 734.794.6911
Signs, signals and street lighting: 734.794.6320
Solid waste and recycling: 734.794.6331
Street maintenance: 734.794.6320

If you suspect, see or experience a sanitary sewer back-up, possible sewage leak (if you smell sewage for example), water main break, rusty water, plugged storm drain, or basement flooding, please contact us by phone. During normal business hours: Monday – Friday, 7:30 a.m. to 5:30 p.m., please call 734.794.6320. After hours, evenings, weekends and holidays, please call the Water Treatment Plant at 734.994.2840.

Treasurer

City Treasurer Michael J. Pettigrew
Larcom City Hall, first floor
301 E. Huron St.
Ann Arbor, MI 48104
734.994.2833
Fax: 734.994.8991
Email: customerservice@a2gov.org