The City of Ann Arbor’s mission is to deliver exceptional services that sustain and enhance a vibrant, safe and diverse community.

​​​​​​​​​​​​Emergencies

Dial 9-1-1
Police non emergency: 734.994.2911​

Water Emergencies / Report Water Main Break Only

Monday-Friday 8 a.m.-5 p.m. 734.794.6320. All other times, please call 734.994.2840​. 

City of Ann Arbor Contacts Summary

Main City Line (automated attendant)

734.794.6000

Customer Service Center hours of operation ​
7:30 a.m. to 5:30 p.m. Monday-Friday (except holidays)

City Administrator's Office

City Administrator Howard Lazarus
Larcom City Hall, third floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6000, extension 41102
Email: hlazarus@a2gov.org

City Attorney's Office​​

City Attorney Stephen Postema
Larcom City Hall, third floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6170

City Clerk's Office

City Clerk Jacqueline Beaudry
Larcom City Hall, second floor
Hours of operation: 8 a.m. to 5 p.m. Monday-Friday (except holidays)
301 E. Huron St. 
Ann Arbor, MI 48104
734.794.6140
Fax: 734.994.8296
Email: cityclerk@a2gov.org 
Birth and death certificates (Washtenaw County Clerk): 734.222.6720

City Council Meetings

Larcom City Hall, Council Chambers, second floor 
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6161
Fax: 734.332.5966

Communications Office

Communications Director Lisa Wondrash
Larcom City Hall, third floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6152
Email: lwondrash@a2gov.org

Community Services Administration

Community Services Administrator Derek Delacourt
Larcom City Hall, first floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6000, extension 43902
Email: ddelacourt@a2gov.org

Customer Service Center

Larcom City Hall, first floor 
Hours of operation: 7:30 a.m. to 5:30 p.m. Monday-Friday (except holidays)
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6320
Fax: 734.994.8991
Email: customerservice@a2gov.org

Finance and Administrative Services 

Financial Services Area Administrator and CFO Tom Crawford
Larcom City Hall, fifth floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6000, extension 45100

Fire Department

Fire Chief Mike Kennedy
Main: 734.794.6961
Administration: 734.794.6979
Fire prevention: 734.794.6979
Fax: 734.994.8814

Mayor's Office

Mayor Christopher Taylor
Larcom City Hall, third floor
301 E. Huron St.
Ann Arbor, MI 48104​
734.794.6165
Fax: 734.332.5966
Email: ctaylor@a2gov.org

Parks and Recreation Services

Unit Manager Colin Smith
Larcom City Hall, first floor
Hours of operation: 8 a.m. to 5 p.m. Monday-Friday (except holidays)
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6230
Email parks and recreation customer service: a2parks@​a2gov.org 

Planning and Development 

Unit Manager Brett Lenart, AICP
Larcom City Hall, first floor
Hours of operation: 8 a.m. to 5 p.m. Monday-Friday (except holidays)
301 E. Huron St.
Ann Arbor, MI 48104
Email: blenart@a2gov.org
Extension 42606
General emails: building@a2gov.org | planning@a2gov.org | rentalhousing@a2gov.org  

• General: 734.794.6267
• Construction/Building: 734.794.6269
• Planning: 734.794.6265
• Rental housing: 734.794.6264     

Police Department

Interim Police Chief Bob Pfannes
Justice Center, second and third floors 
301 E. Huron St.
Ann Arbor, MI 48104

• Emergency 911
• Non emergency 734.994.2911
• Email: police@a2gov.org
• File a police report 734.794.6920
• Anonymous tip line 734.794.6939
• Crime tip email: TIPS@a2gov.org  
• Detective bureau 734.794.6930
• Division phone numbers ​
• Parking ticket inquiries 734.794.6549
• Request removal of dead animal from public roadway: 734.794.6911

Public Services Area Administration 

Public Service Area Administrator Craig Hupy
Larcom City Hall, sixth floor
301 E. Huron St.
Ann Arbor, MI 48104
734.794.6110, extension 43777

Public Works

Unit Manager Molly Maciejewski
Wheeler Service Center
4251 Stone School Road

Please use A2 Fix It for service requests or call:

• ​Field services: 734.794.6350
• Graffiti hotline: 734.794.6320
• Maintenance service request for Forestry and Parks 734.794.6320​
• Potholes: 734.794.6320​​
• Request removal of dead animal from public roadway​​: 734.794.6911​
• Signs, signals and street lighting: 734.794.6320
• ​Solid waste and recycling: 734.794.6331
  
• Street maintenance: 734.794.6320​

If you suspect, see or experience a sanitary sewer back-up, possible sewage leak (if you smell sewage for example), water main break, rusty water, plugged storm drain, basement flooding​ or unusually low or no water pressure, please contact us by phone. During normal business hours: Monday – Friday, 7:30 a.m. to 5:30 p.m.​, please call 734.794.6320. After hours, evenings, weekends and holidays, please call the Water Treatment Plant at 734.994.2840.​

Treasurer

City Treasurer Matthew Horning
Larcom City Hall, first floor​
301 E. Huron St.
Ann Arbor, MI 48104
734.994.2833
Fax: 734.994.8991
Email: mhorning@a2gov.org