Citizen Survey Home » Departments » Communications Office » Citizen Survey Page ContentCitizen SurveyIn July 2018, 3,000 randomly selected residents were asked to provide opinions on city services, amenities, and their quality of life in Ann Arbor via the National Citizen Survey, which was conducted by the National Research Center. This was a statistically valid survey that captured opinions of a representative sample of 706 residents of the City of Ann Arbor. 2018 Citizen Survey ResultsCommunity Livability Report (PDF): This report captures what makes a community livable, attractive and a place where people want to be.Dashboard Summary of Findings (PDF): A summary of resident ratings across the eight facets and three pillars of a livable community. Trends Over Time (PDF): This report compares the 2013 ratings for the City of Ann Arbor to its previous survey results. Comparisons by Demographic (PDF) and Geographic (PDF) subgroupsTechnical Appendices (PDF): Complete survey responses, benchmark comparisons, detailed survey methods and survey materials. 2015 Citizen Survey ResultsCommunity Livability Report (PDF)Dashboard Summary of Findings (PDF) Trends over Time (PDF) Technical Appendices (PDF) 2013 Citizen Survey ResultsDashboard Summary of Findings (PDF)Trends over Time (PDF) Community Livability Report (PDF)Technical Appendices (PDF)Open-ended Responses (PDF): Verbatim responses to the open-ended question, "What should be City leaders' top three priorities to maximize the quality of life in Ann Arbor?" 2008 Citizen Survey ResultsComplete Report of Results (PDF)Replies to Open-ended Question (PDF): If I could change one thing about the City of Ann Arbor, it would be ...2007 Citizen Survey ResultsReport Presentation (PDF)Summary Report (PDF)Report of Results (PDF)Report of Normative Comparisons (PDF)Replies to Open-ended Question (PDF): If I could change one thing about the City of Ann Arbor, it would be ... (PDF)