In July and August 2020, 2,700 randomly selected residents were asked to provide opinions on city services, amenities, and their quality of life in Ann Arbor via the National Citizen Survey, a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). This was a statistically valid survey that captured opinions of a representative sample of 548 residents of the City of Ann Arbor. 

2020 Citizen Survey Results

• Community Livability Report (PDF): This report captures what makes a community livable, attractive and a place where people want to be.
• ​​Trends Over Time (PDF): This report compares the 2018 ratings for the City of Ann Arbor to its previous survey results.   ​
• Comparisons by Demographic (PDF) and Geographic (PDF) subgroups. ​
  
• Technical Appendices (PDF): Complete survey responses, benchmark comparisons, detailed survey methods and survey.   

• ​Community Livability Report  (PDF)
• Dashboard Summary of Findings  (PDF)
• Trends Over Time (PDF)​
• ​Demographic and Geographic subgroups (PDF)
  
• Technical Appendices (PDF)
  

2015 Citizen Survey Results

• Community Livability Report (PDF)
  
• Dashboard Summary of Findings (PDF) 
  
• Trends over Time (PDF)   
  
• Technical Appendices (PDF)   
  

2013 Citizen Survey Results

• Dashboard Summary of Findings (PDF)
  
• Trends over Time (PDF) 
  
• Community Livability Report (PDF)
  
• Technical Appendices (PDF)
  
• Open-ended Responses (PDF): Verbatim responses to the open-ended question, "What should be City leaders' top three priorities to maximize the quality of life in Ann Arbor?" 
  

2008 Citizen Survey Results

• Complete Report of Results (PDF)
• Replies to Open-ended Question (PDF): If I could change one thing about the City of Ann Arbor, it would be ...

2007 Citizen Survey Results

• Report Presentation (PDF)
• Summary Report (PDF)
• Report of Results (PDF)
• Report of Normative Comparisons (PDF)
• Replies to Open-ended Question (PDF): If I could change one thing about the City of Ann Arbor, it would be ... (PDF)