Communications Office

Citizen Survey

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​​​​​​​​​Citizen Survey

In July and August 2020, 2,700 randomly selected residents were asked to provide opinions on city services, amenities, and their quality of life in Ann Arbor via the National Citizen Survey, a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). This was a statistically valid survey that captured opinions of a representative sample of 548 residents of the City of Ann Arbor. 

2020 Citizen Survey Results

  • Community Livability Report (PDF): This report captures what makes a community livable, attractive and a place where people want to be.
  • ​​Trends Over Time (PDF): This report compares the 2018 ratings for the City of Ann Arbor to its previous survey results.   ​
  • Comparisons by Demographic (PDF) and Geographic (PDF) subgroups. ​
  • Technical Appendices (PDF): Complete survey responses, benchmark comparisons, detailed survey methods and survey.   

201​8 Citizen Survey Results​

2015 Citizen Survey Results

2013 Citizen Survey Results

2008 Citizen Survey Results

2007 Citizen Survey Results