Citizen Survey Home » Departments » Communications Office » Citizen Survey Page ContentCitizen SurveyIn July and August 2020, 2,700 randomly selected residents were asked to provide opinions on city services, amenities, and their quality of life in Ann Arbor via the National Citizen Survey, a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). This was a statistically valid survey that captured opinions of a representative sample of 548 residents of the City of Ann Arbor. 2020 Citizen Survey ResultsCommunity Livability Report (PDF): This report captures what makes a community livable, attractive and a place where people want to be.Trends Over Time (PDF): This report compares the 2018 ratings for the City of Ann Arbor to its previous survey results. Comparisons by Demographic (PDF) and Geographic (PDF) subgroups. Technical Appendices (PDF): Complete survey responses, benchmark comparisons, detailed survey methods and survey. 2018 Citizen Survey ResultsCommunity Livability Report (PDF)Dashboard Summary of Findings (PDF)Trends Over Time (PDF)Demographic and Geographic subgroups (PDF)Technical Appendices (PDF)2015 Citizen Survey ResultsCommunity Livability Report (PDF)Dashboard Summary of Findings (PDF) Trends over Time (PDF) Technical Appendices (PDF) 2013 Citizen Survey ResultsDashboard Summary of Findings (PDF)Trends over Time (PDF) Community Livability Report (PDF)Technical Appendices (PDF)Open-ended Responses (PDF): Verbatim responses to the open-ended question, "What should be City leaders' top three priorities to maximize the quality of life in Ann Arbor?" 2008 Citizen Survey ResultsComplete Report of Results (PDF)Replies to Open-ended Question (PDF): If I could change one thing about the City of Ann Arbor, it would be ...2007 Citizen Survey ResultsReport Presentation (PDF)Summary Report (PDF)Report of Results (PDF)Report of Normative Comparisons (PDF)Replies to Open-ended Question (PDF): If I could change one thing about the City of Ann Arbor, it would be ... (PDF)