In July and August 2020, 2,700 randomly selected residents were asked to provide opinions on city services, amenities, and their quality of life in Ann Arbor via the National Citizen Survey, a collaborative effort between National
Research Center, Inc. (NRC) and the International City/County Management
Association (ICMA). This was a statistically valid survey that captured opinions
of a representative sample of 548 residents of the City of Ann Arbor.
2020 Citizen Survey Results
- Community Livability Report (PDF): This report captures what makes a community livable, attractive and a place where people want to be.
- Trends Over Time (PDF): This report compares the 2018 ratings for the City of Ann Arbor to its previous survey results.
- Comparisons by Demographic (PDF) and Geographic (PDF) subgroups.
- Technical Appendices (PDF): Complete survey responses, benchmark comparisons, detailed survey methods and survey.
2018 Citizen Survey Results
2015 Citizen Survey Results
2013 Citizen Survey Results
2008 Citizen Survey Results
2007 Citizen Survey Results