Communications Office

City Communications

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​​​ Media Contacts     Stay Connected     Citizen Survey     We're Listening ​​​​

The City of Ann Arbor communications office is committed to communication practices that enhance citizen and employee understanding of city objectives, issues, decisions and challenges. Equally important, the communications office seeks to increase citizen engagement and offer meaningful opportunities for feedback about city services and operations. 

The communications office also operates CTN, one of the oldest access television operations in the country. Funded from cable franchise fees, CTN offers Ann Arbor residences and non-profit organizations free multimedia resources and video training opportunities. CTN's local government, educational and public access programming is available online via Video on Demand and via AT&T Comcast cable. 

Media Contacts

Communications Director
Lisa Wondrash

City Communications Manager
Joanna Satterlee
734.794.6110, ext. 41105

Stay Connected

There are many options to access and keep up with information about City of Ann Arbor services and programs.

Emergency Notifications 

Sign up for CodeRED emergency notifications via phone and text.

Email Subscriptions

Sign up for email notifications from the city about a variety of topics, including road and lane closures, special events and news to name just a few.

News Releases 

Visit the news releases Web page; and sign up to receive news release email updates.

Social Media

City Newsletters and Publications 

Citizen Survey

In September 2015, residents were asked to provide opinions on city services, amenities, and their quality of life in Ann Arbor. The National Citizen SurveyTM, conducted by the National Research Center, was sent to 3,000 Ann Arbor residents. The City of Ann Arbor thanks the residents who participated in the survey for their time and valuable feedback.

2015 Citizen Survey Results

  • Community Livability Report (PDF): This report captures what makes a community livable, attractive and a place where people want to be.

  • Dashboard Summary of Findings (PDF): A summary of resident ratings across the eight facets and three pillars of a livable community. 

  • Trends over Time (PDF): This report compares the 2013 ratings for the City of Ann Arbor to its previous survey results.   

  • Technical Appendices (PDF): Complete survey responses, benchmark comparisons, detailed survey methods and survey materials.   

2013 Citizen Survey Results

2008 Citizen Survey Results

2007 Citizen Survey Results

We're Liste​​ning

The City of Ann Arbor would like your survey feedback. Please email your comments or ideas to Your ideas will be routed to the appropriate service area for review. 

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Larcom City Hall

301 E. Huron St.
Third Floor