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Media Contacts Stay Connected Citizen Survey We're Listening

The City of Ann Arbor communications office is committed to communication practices that enhance citizen and employee understanding of city objectives, issues, decisions and challenges. Equally important, the communications office seeks to increase citizen engagement and offer meaningful opportunities for feedback about city services and operations.

The communications office also operates CTN, one of the oldest access television operations in the country. Funded from cable franchise fees, CTN offers Ann Arbor residences and non-profit organizations free multimedia resources and video training opportunities. CTN's local government, educational and public access programming is available online via Video on Demand and via AT&T Comcast cable.

Media Contacts

Communications Director
Lisa Wondrash
734.794.6152
Email: lwondrash@a2gov.org

City Communications Manager
Joanna Satterlee
734.794.6110, ext. 41105
Email: jesatterlee@a2gov.org

Stay Connected

There are many options to access and keep up with information about City of Ann Arbor services and programs.

Emergency Notifications

Email Subscriptions

Sign up for email notifications from the city about a variety of topics, including road and lane closures, special events and news to name just a few.

News Releases

Visit the news releases Web page; and sign up to receive news release email updates.

Social Media

City Newsletters and Publications

Citizen Survey

In September 2015, residents were asked to provide opinions on city services, amenities, and their quality of life in Ann Arbor. The National Citizen SurveyTM, conducted by the National Research Center, was sent to 3,000 Ann Arbor residents. The City of Ann Arbor thanks the residents who participated in the survey for their time and valuable feedback.

2015 Citizen Survey Results

Community Livability Report (PDF): This report captures what makes a community livable, attractive and a place where people want to be.
Dashboard Summary of Findings (PDF): A summary of resident ratings across the eight facets and three pillars of a livable community.
Trends over Time (PDF): This report compares the 2013 ratings for the City of Ann Arbor to its previous survey results.
Technical Appendices (PDF): Complete survey responses, benchmark comparisons, detailed survey methods and survey materials.

2013 Citizen Survey Results

Dashboard Summary of Findings (PDF)
Trends over Time (PDF)
Community Livability Report (PDF)
Technical Appendices (PDF)
Open-ended Responses (PDF): Verbatim responses to the open-ended question, "What should be City leaders' top three priorities to maximize the quality of life in Ann Arbor?"

2008 Citizen Survey Results

Complete Report of Results (PDF)
Replies to Open-ended Question (PDF): If I could change one thing about the City of Ann Arbor, it would be ...

2007 Citizen Survey Results

Report Presentation (PDF)
Summary Report (PDF)
Report of Results (PDF)
Report of Normative Comparisons (PDF)
Replies to Open-ended Question (PDF): If I could change one thing about the City of Ann Arbor, it would be ... (PDF)

We're Listening

The City of Ann Arbor would like your survey feedback. Please email your comments or ideas to feedback@a2gov.org. Your ideas will be routed to the appropriate service area for review.

Communications Office