Rental Housing

Owner-Agent Resources

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Resources for Owners/Agents/Landlords:

When and how do I pay for my inspection?

Once an inspection is scheduled an invoice is generated.  Your initial (first) inspection invoice will be generated usually prior to your inspection.  Any follow up inspections are billed once the property is certified.  Please do not mail in payment without first having received an invoice.  You may pay your invoice online at:  Pay Invoice.  You will need to have your customer number from the invoice and your billing zip code available.

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How are the certificate of compliance expiration dates calculated?

As of 1/1/19, the certificate expiration date defaults to 30 months (2.5 years) from the date the property reached compliance. If the property passes inspection on the first inspection and does not need any follow-up inspections, a bonus year will be added to the expiration for that cycle only for a total of 42 months from the date of compliance.

Please note: it is the owner/agent's responsibility to maintain record of their rental property's certificate expiration dates and to contact the city PRIOR to the expiration to begin the next inspection cycle. 

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How do I verify there are permits obtained for work or that there have been inspections on my rental property?

You can check all permit and rental information on the city's online permit tracking system, eTRAKiT​.  

1. If you know the permit number of the specific permit you wish to view, you can search by permit number. If not, you can search by address. (​​TIP: when searching by address, do not use any punctuation or ST, DR, or AVE​).  For instance, for 301 E. Huron St.,  type only "301 E Huron" and click search. ​​

2. The results will contain all permits pulled under that address.  All building permit records go back to April 2001.  All rental records ("CR" = Certified Rental) have attachments dating back to the 1980s.​

3. Select the permit you wish to view​.

4. Use the tabs across the top of the page​ to find information ​pertaining to the property. 

      4a. You may view, but not make changes to, contact and inspeciton information. All contact ​information must be done via the submission of a Property Update & Registration Form. To schedule or make changes to inspections, you must contact the rental housing services administrative staff.

      4b. Inspection notices, inspection reports, Certificates of Compliance, and more are found under the "Attachments" tab of the Permit Info tab.​

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What does it mean if my property is posted as not habitable?

Our office will post a property as not habitable for a few possible reasons.

  •  ​​The owner/agent failed to meet the inspector at a designated inspection two or more times.
  • The owner/agent failed to make the necessary corrections cited on an inspection after two or more re-inspections.
  • The owner/agent has failed to register the property as rental after repeated attempts to contact them via US Postal Service.
Tenants are not required to vacate the unit/building if posted for the above reasons, but they may elect to put their rent money in escrow until the posting is removed by a City of Ann Arbor Rental Housing Inspector. 

You may not remove the posting under any circumstances.  You are required to contact our office as soon as possible to schedule an inspection.  Our office will conduct the required inspection and if all of the violations have been remedied then the posting will be removed by the inspector.

Very rarely, a building/unit is posted for life safety violations that may require the tenant(s) to vacate the premises.  You will be notified by our office if this is the case.​​​

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