Street Maintenance


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Potholes are defects in the road caused by water entering the asphalt or concrete's sub-base through surface cracks. Water freezes in early winter,

Birth of a  Pothole (MDOT).jpg causing it to expand, then thawing w​ith warmer temperatures. Each freeze/thaw cycle causes the underlying base of the road to collapse, causing potholes in the road surface.

The City of Ann Arbor strives to patch all reported potholes within 3 business days, weather and other activities permitting.

Reporting a pothole

When a pothole isn't a pothole

Not every defect in the roadway is considered a pothole and therefore cannot be patched. Shallow depressions with sharp edges will not hold patch and must wait for resurfacing during warmer, drier months.  Here are some other examples:

Longitudinal cracking

Long thin cracks that run parallel to the road for which normal patch is ineffective. Cracks greater than 2 inches wide and 1.5 inches deep can be patched.

Edge cracks

Crack seal/fill the cracks to prevent further deterioration or remove and reconstruct to full depth fixing any support issues. Limited resources within Streets O&M budget to do numerous locations. Crack sealing is a contracted activity based on available funding and competing roads with similar deterioration.

Utility cuts

Utility cut on Ann Arbor road.jpgUtility cuts are temporary patches with straight edges which can range in size from one foot to more than ten feet wide and are the result of utility work (water main break, gas line repair, etc.). Utility cuts in the fall and winter are monitored and refilled as necessary until a permanent repair can used when asphalt plants open in the spring. Michcon, DTE and all private developers are responsible for the permanent repairs resulting from their activities and are inspected by City staff. These are not considered potholes and are repaired under a separate program.

Wheeler Photo for Marketing.jpg

Ann Arbor Public Works
W.R. Wheeler Service Center
4251 Stone School Road
Ann Arbor, MI
[email protected]