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City of Ann Arbor Non-essential Operations to Close Through *Friday, May 1

(*As announced May 7, the executive order is extended through​ May 28.) The public is encouraged to use online city services.

Archived News Release: March 16, 2020 - ​In our continuing efforts to slow the spread of the COVID-19 virus in our community and align with state executive orders, the City of Ann Arbor will close all non-essential operations through *May 28, 2020. These measures will not impact critical services such as drinking water, waste water, police, fire, emergency operations and waste and recycling pickup.

City services:

  • City staff deemed essential will be working remotely when possible and those serving the community will continue to provide mandated and safety services.

  • The public is encouraged to access city services via phone, email or online:  

    • To pay parking tickets, water bills, property taxes, apply for permits as well as other customer service options, residents and visitors are encouraged to take advantage of online services by visiting www.a2gov.org/services.

    • Customer Service Center staff will be available to the public by calling and leaving a message at 734.794.6320 Monday–Friday 8 a.m.–5 p.m. 

    • Customer service questions and inquires can be emailed to the Customer Service Center at [email protected].

    • Issues reported via the report a problem website or the A2 Fix It app will continue to be addressed.

  • At this time, city building, trade and rental inspections are being scheduled, please call 734.794.6263 or email [email protected].  

  • The City Council meeting will take place today, March 16 at 7 p.m., however, the public is encouraged to watch the live streamed meetings or utilize ecomment for agenda items of interest. There is a closed session of Council scheduled for 6 p.m. in City Council chambers. Larcom City Hall's public doors will open at 5 p.m. for the meeting and will close again when the Council meeting has concluded.

  • The Board of Review meetings will continue at Larcom City Hall on March 16 and 17, 9 a.m.–5 p.m.; March 18, 1–9 p.m.; and March 19, 9 a.m.–noon. Participants will need to use the phone in the lobby to be granted access to the building.

The city will continue to monitor this rapidly evolving situation and coordinate with local and state partners to determine if this closure date should be expanded. This and other information will be shared via the city's website at www.a2gov.org/covid19 as well as its Facebook, Twitter and NextDoor pages.

For the latest COVID-19 health information, please visit www.washtenaw.org/COVID19 or the Centers for Disease Control https://www.cdc.gov/coronavir​us/2019-ncov/about/. Individual safety reminders include:

  • Wash your hands often with soap and water or use hand sanitizer.

  • Avoid touching your eyes, nose, or mouth with unwashed hands.

  • Cover your mouth and nose with a tissue when coughing or sneezing.

  • Avoid handshakes.

  • Avoid contact with sick people who are sick.

  • Stay home when you are sick.

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Media Contact Information

Lisa Wondrash
Communications Director
734.794.6152
[email protected]


Ann Arbor has 123,851 residents, spans 28.97 square miles and is frequently recognized as a foremost place to live, learn, work, thrive and visit. To keep up with City of Ann Arbor information, subscribe for email updates, and follow the city on Twitter and Facebook. The city's mission is to deliver exceptional services that sustain and enhance a vibrant, safe and diverse community.