Water Treatment

Drinking Water Quality

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Our qualified staff of water utility professionals are dedicated to providing our customers with the best quality drinking water possible and we continue to meet or exceed all State and Federal regulatory requirements.

The environmental services lab operates 7 days a week, 365 days a year conducting more than 145,000 tests per year for more than 100 contaminants.

Perfluorinated Compounds (PFOA/PFOS)

Perfluorinated co​mpounds are typically associated with the manufacture of carpeting, personal care products, cookware (e.g., Teflon), and other products. All the latest information on the issue is available on our PFAS information page.​ 

Ann Arbor is one of the most aggressive water treatment utilities in the actions we are taking without any regulatory drivers. It’s why we are in the process of replacing all of our existing filter media by May with new carbon to purify out PFOA/PFOS. 

Even though the water quality is exceeding the EPA’s standards, that’s not good enough for us, which is why we continue to seek ways to improve our treatment processes and to learn more about other emerging contaminants.  City Staff are actively following the research as it is released on new types of PFAS. As analytical techniques to measure new PFAS compounds become available, the City is employing these techniques.  The City’s drinking water remains below health-screening levels for PFAS.  Nothing is more important to us than keeping Ann Arbor’s drinking water safe, which is why we are dedicated to remaining leaders in proactively addressing this issue.  ​​

If you have any specific concerns or other questions, we look forward to answering them. We can be reached at 734.994.2840 or water@a2gov.org.​

Lead

Twenty-five years ago, the City began removing the only lead components remaining in our system. These components, called "goosenecks" were used before 1950 to connect the iron water main and the galvanized iron service lines. Today there are about 100 goosenecks remaining, and the City is committed to removing them. In the meantime, these connections are covered by a protective layer of scale that prevents lead from entering the drinking water.

The most recent data from Ann Arbor homes indicates that the lead level in our drinking water is well below the established action levels. ​

Basic chemical water quality measures are available on a monthly basis. A more detailed listing of measures are available on the annual water quality report.  

Fish owners

Using untreated city drinking water in fish tanks, ponds and aquariums​ is harmful to fish and any organism with gills. Ammonia is present in the city’s drinking water at approximately 0.25 parts per million (mg/L). This ammonia is bound with chlorine in the water to form the water supply’s disinfectant, chloramine. While ammonia at these levels has no adverse impact on humans or other mammals, it is harmful to fish or any organism with gills. Therefore, the ammonia must be deactivated before using city water in a pond or aquarium containing fish. It is important to note that simply removing the chlorine from the water will not remove the ammonia. Instead, fish owners may add certain chemicals to the water to deactivate the ammonia. Products containing these chemicals can be purchased at local pet supply and aquarium shops. The city recommends fish owners consult with a pond or aquarium professional to select the appropriate product.   

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Brian Steglitz,
Water Treatment Plant Manager

919 Sunset Road
Ann Arbor, MI 48103
Phone: 734.794.6426​
Email: water@a2gov.org

Business Hours: M-F 8 a.m.-5 p.m. (except city holidays)​

Open 24 hours a day, seven days a week for water emergencies: 734.994.2840

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