Services

Start/Stop Service

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To start or stop water service in the City of Ann Arbor, please fill out the form below or call the Water Utilities Department at 734-794-6333. Once you stop your service, you will receive one final meter reading and final bill. A fee would be assessed if the new party does not contact the City 24 business hours before the scheduled service termination date or if the water has already been shut off at the street.

Please contact the Water Utilities Department at 734-794-6333 between 7:30 a.m. and 5:30 p.m. Monday through Friday for assistance turning off residential or commercial water service for maintenance reasons. If you have an emergency and need the water turned off after hours, please call 734-794-6426.