Online Permits/Projects FAQ

eTRAKiT (Retired February 2024)

Online Permits/Projects FAQ Page 

Frequently Asked Questions

Q: I am having trouble locating my permit number when I conduct a search.
A: Be sure to enter the permit number exactly as it appears on your permit. The number needs to be entered in the “search for” field. For example, BLDG13-1234

Q: Why can’t I locate the job address when I do a search?
A: The first down box next to Search By should indicate: “Address.” Do not include the street type, Avenue (Ave.) or Road (RD.)  at the end of the address. For example: Enter 1301 Hutchins NOT 1301 Hutchins Ave. Alternatively, if you leave the first drop down box at “Address,” and change the second drop down box to “Contains” you may enter just the street name or the street number in the “search for” field to maximize your search. For example: Enter 1301 OR Hutchin.

Click Here for instructions for using eTRAKiT