Water Treatment Plant Group Tour Request

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Plant Tour Request Guidelines
Thank you for your interest in touring our facility. To ensure a safe and well-coordinated experience for all visitors, we are pleased to offer plant tours to groups of five or more attendees. Groups smaller than five attendees, including individual requests, will be combined with others and scheduled for a designated tour day. This approach allows us to manage resources effectively while still providing an informative and enjoyable visit for all participants. Names of all participants must be provided ahead of time. Adult visitors will be asked to show ID and complete a sign in process.

Educational Tour Guidelines
Water Treatment Plant tours provide students and community members with an overview of the water treatment process from source to tap and the importance of maintaining a reliable drinking water supply. Tours are available upon request and are scheduled based on staff and facility availability, Monday–Friday, 9:00am–4:00pm. Tours last approximately one hour. Content may be tailored if coordinated in advance.

Tour Size
• Maximum of 20 participants. Groups larger than 20 may be accommodated based on staff availability.
• An adult chaperone must be provided for each minor under the age of 8 years old.
• One adult chaperone for every five students for the age of 8 to 12 years old.

Tour Content
Tours include an overview of Ann Arbor’s source waters, the water treatment process, and water distribution. 

Safety Requirements
To ensure the safety and well-being of all visitors, all tour participants are required to follow established safety protocols while on-site. Water treatment facilities contain hazards, including open water, electrical and mechanical equipment, chemicals, and slip/trip/fall risks. All participants must follow safety instructions provided by the tour guide. Chaperones are responsible for supervising minors at all times. Tours will end immediately if participants do not follow directions or conduct themselves appropriately. For safety reasons, only designated areas of the plant will be accessible during the tour.  Our facility is ADA compliant and wheelchair accessible.