Disability Resources

Visual Function Impairment

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​​Access Board, U.S.

1331 F Street NW, Suite 1000
Washington, DC 20004-1111
(800) 872-2253
(800) 993-2822  TTY

The Board is structured to function as a coordinating body among federal agencies and to directly represent the public, particularly people with disabilities. Twelve of its members are representatives from most of the federal departments.  Thirteen others are members of the public appointed by the President, a majority of whom must have a disability. The Access Board is an independent federal agency that promotes equality for people with disabilities through leadership in accessible design and the development of accessibility guidelines and standards.

Accessible Design for the Blind

Barlow Design, Inc. dba Accessible Design for the Blind
3 Manila Street
Asheville, NC 28806
(770) 317-0611

Accessible Design for the Blind is committed to making travel safer for pedestrians with disabilities through research, consultation, education and advocacy. There are Certified Orientation and Mobility Specialists with a long history of teaching safe travel techniques to pedestrians who are blind or who have low vision, many of whom also have cognitive, mobility or hearing impairments. Building on this direct service background, they have participated in an extensive research program designed to make the built environment more accessible to pedestrians with disabilities.

American Association of People With Disabilities (AAPD)

1629 K Street NW, Suite 503
Washington, DC 20006
(800) 840-8844 (Voice/TTY)

The American Association of People With Disabilities is the largest national nonprofit cross-disability member organization in the United States, dedicated to ensuring economic self-sufficiency and political empowerment for the more than 56 million Americans with disabilities. AAPD works in coalition with other disability organizations for the full implementation and enforcement of disability nondiscrimination laws, particularly the Americans with Disabilities Act (ADA) of 1990 and the Rehabilitation Act of 1973.

American Council of the Blind (ACB)

2200 Wilson Boulevard,
Suite 650,
Arlington, VA 22201-3354
(800) 424-8666

The Council strives to improve the well-being of all blind and visually impaired people by: serving as a representative national organization of blind people; elevating the social, economic and cultural levels of blind people; improving educational and rehabilitation facilities and opportunities; cooperating with the public and private institutions and organizations concerned with blind services; encouraging and assisting all blind persons to develop their abilities and conducting a public education program to promote greater understanding of blindness and the capabilities of blind people.

American Foundation for the Blind

2 Penn Plaza, Suite 1102
New York, NY 10121
(212) 502-7600

In the last decade, we have helped to ensure that children with visual impairments receive their textbooks and classroom materials at the same time as their sighted peers. That iPhones, iPods, and iPads are accessible and popular prime-time and children's TV shows are video described. Pharmacies use best practices in providing accessible prescription drug labeling to customers with vision loss. We have led the blindness community for over nine decades, proving that vision loss need not stand in the way of success.

Amtrak - Traveling With Amtrak - Special Needs and Accessibility

325 Depot St
Ann Arbor, MI 48104
(734) 994-4906
(800) 872-7245
(800) 523-6590  TDD/TTY
Also to contact Amtrak click on the link above and use their “Contact Us” option

Our goal is to provide safe, efficient and comfortable service to all of our passengers. We are pleased to provide additional services to passengers with disabilities. Amtrak supports the Americans with Disabilities Act and we have worked to make our facilities more accessible to customers with disabilities.

Ann Arbor Center for Independent Living (AACIL)

3941 Research Park Drive
Ann Arbor, MI 48108
(734) 971-0277

Assists people with disabilities and their families in having full and productive lives. Our mission is to assure the quality of opportunity full participation, independent living and economic self sufficiency of people with disabilities in our community.

Ann Arbor Commission on Disability Issues
Meeting Information
Attn: Corey Farris​
PO Box 8647
301 East Huron Street
Ann Arbor, MI  48107-8647
(734) 794-6122
Send emails to: [email protected]
Our vision is: An Ann Arbor whose facilities, programs, businesses and organizations are accessible to persons of all abilities, and where inclusion and full-and-equitable participation in community life are available to everyone. Meetings on the third Wednesday of each month with public comment time available. Meetings are televised by CTN with closed captioning and a  picture-in-picture sign language interpreter.

All persons are encouraged to participate in public meetings. Accommodations, including sign language interpreters, may be arranged by contacting the city clerk's office at 734.794.6140; via email to [email protected]; or by written request addressed and mailed or delivered to:

City Clerk's Office, 301 E. Huron St., Ann Arbor, MI 48104. Requests need to be received at least two business days in advance of the meeting.

Visit the accessiblity website for more information.  

Ann Arbor Housing Commission
(734) 794-6720
727 Miller Ave
Ann Arbor, MI  48103
(734) 794-6720

Ann Arbor Housing Commission (AAHC) seeks to provide desirable housing and related supportive services for low-income individuals and families on a transitional and/or permanent basis. AAHC will partner with housing and service providers to build healthy residential communities and promote an atmosphere of pride and responsibility.

Section 8 Rental Assistance:  The AAHC administers Section 8 Housing Choice Vouchers. These Vouchers allow a participant to live in a privately owned rental unit with the AAHC subsidizing their rent for the difference between 30% of their income and the monthly rent charged.

Low Rent Public Housing: The AAHC manages and maintains low income rental housing units at 17 sites in the city of Ann Arbor. We provide housing for the elderly, disabled, and for families. Unit sizes range from 1-5 bedroom units. The rent charged is 30% of the adjusted family income of the tenant. Residents have the option of choosing a flat rate for their rent.  Our new residents are eligible applicants chosen from our waiting list.

Ann Arbor Project Grow: Discovery Gardens
P.O. Box 130293
Ann Arbor, MI  48103
(734) 996-3169

Project Grow's core focus is facilitating organic community garden sites throughout Ann Arbor. Each site offers a variety of plot types that accommodate diverse gardeners -- we want as many thumbs turning green as possible! All of our sites use sustainable practices, enriching the land through natural soil improvement, organic growing methods, and careful stewardship. Everyone is welcome to apply for a plot. Specially designed raised garden beds, with accessible pathways, for gardeners who use a wheelchair are offered at both Discovery Garden locations. Additionally, the Discovery Garden located at the County Farm Park is well suited for low-vision or no-vision gardeners. Instructional help and guidance is available for the visually impaired gardener upon request. Our mission is to provide the space, education, and inspiration to make organic gardening accessible to all.

Ann Arbor Transportation Authority (AAATA)
Business Office:
2700 S. Industrial Hwy
Ann Arbor, MI 48104
(734) 973-6500
TTD (734) 973-6997

Blake Transit Center:
328 S. Fifth Ave
Ann Arbor, MI 48104
Trip Planning Information: (734) 996-0400
Night Ride: (734) 528-5432

The Ann Arbor Area Transportation Authority (TheRide), a not-for-profit unit of government, operates the local public transit system for the greater Ann Ar​bor-Ypsilanti area. TheRide enables the area's residents to reach their destinations at reasonable cost, and offers the region efficient, environmentally sound transportation alternatives. In addition to fixed route buses, TheRide offers many other services such as door-to-door accessible services (Aride),  mobility management services (MyRide), van pools, express buses, and more.

Avalon Housing Inc.
1327 Jounes Dr   (*take out the suite number it is no longer on the website)
Ann Arbor, MI 48105
(734) 663-5858

A community-based, non-profit organization that was created in 1992 to develop, own, and manage permanent supportive housing. Our mission is to provide affordable housing and support services for Washtenaw County's lowest income households, with a priority on people who are homeless or at risk of homelessness,  and who have a mental or physical disability.

480 S. California Ave
Palo Alto, CA  94306
(650) 352-0198

Bookshare insures that all individuals with print disabilities have equal and timely access to print materials. They are an online library of digital books for people with print disabilities. It operates under an exception to U.S. copyright law which allows copyrighted digital books to be made available to people with qualifying disabilities.

​Department of Human Services, Michigan (DHS) in Washtenaw County


22 Center St.
Ypsilanti, MI 48198
(734) 481-2000
(734) 481-2119 TTD
Cash, Food, Medical, or Home & Burial Assistance: (855) 275-6424  (855-ASK-MICH)
Child Support: (866) 540-0008
Report Abuse and Neglect: (855) 444-3911

The Department of Human Services (DHS) is Michigan’s public assistance, child and family welfare agency.  DHS directs the operations of public assistance and service programs through a network of over 100 county departments around the state.

Department of Justice ADA Webpage

“See Americans with Disability Act (ADA)” 

Information line and Technical assistance:
(800) 514-0301     
(800)514-0383  TTY

Disability Rights Section:
U.S. Department of Justice
950 Pennsylvania Avenue, NW
Civil Rights Division
Disability Rights Section - NYA
Washington, D.C. 20530
(202) 307-0663

Specialists are available to provide ADA information and answers to technical questions. The regulations, technical assistance materials and publications are available in standard print as well as in alternate formats for people with disabilities. Call the ADA Information Line 24-hours a day to order through the automated system.

Department of Justice - Section 508 Home Page


One Constitution Square
1275 First Street, NE
Washington, D.C. 20417
For Technical Assistance with Section 508 contact the Access Board at [email protected]

Section 508 requires that Federal agencies' electronic and information technology is accessible to people with disabilities. IT Accessibility & Workforce Division, in the U.S. General Services Administration's Office of Governmentwide Policy, has been charged with the task of educating Federal employees and building the infrastructure necessary to support Section 508 implementation. Using this web site, Federal employees and the public can access resources for understanding and implementing the requirements of Section 508.

Disability and Business Technical Assistance Center 


Provides information, training, and technical assistance with the Americans with Disabilities Act.

Great Lakes ADA Center
University of Illinois at Chicago
Institute on Disability & Human Development (MC 728)
1640 West. Roosevelt Road, Room 405
Chicago, IL 60608

Main Number:
(312) 413-1407   V/TTY
Technical Assistance:
(800) 949-4232   V/TTY

The Great Lakes ADA Center's mission is to increase awareness and knowledge with the ultimate goal of achieving voluntary compliance with the Americans with Disabilities Act. This is accomplished within targeted audiences through provision of customized training, expert assistance, and dissemination of information developed by various sources, including the federal agencies responsible for enforcement of the ADA. We are not an enforcement or regulatory agency, but a helpful resource supporting the ADA's mission to "make it possible for everyone with a disability to live a life of freedom and equality."​

DTE Payment Assistance Programs

https://www​.dteenergy.com  then click on “Residential”,  then “Payment Assistance” at bottom of first list
DTE Energy
P.O. Box 740786
Cincinnati, OH 45274-0786
(800) 477-4747
Emergency Numbers:
Customer Service/ Power Outage or Downed Power Line Emergency  (800) 477-4747
Natural Gas Emergency or Leak  (800) 947-5000

DTE offers several programs to assist customers with paying their energy bills. Please contact us at 800-477-4747 BEFORE your service is subject to shutoff. We will work with you to set up a payment plan or advise you of assistance agencies in your area.

Eastern Michigan University Disability Resource Center

240 Student Center
Ypsilanti, MI 48197
(734) 48702470

We work collaboratively with students, faculty, and staff to create an inclusive educational environment for students. We acknowledge that classroom and campus accessibility needs and considerations is expanding as more classes and campus experiences incorporate online and technological components. We are happy to discuss any course or campus barriers that may be preventing access to education and an equitable campus experience for students.

Great Lakes ADA Center (DBTAC)


Great Lakes ADA Center
University of Illinois at Chicago
Institute on Disability & Human Development (MC 728)
1640 West. Roosevelt Road, Room 405
Chicago, IL 60608
Main Number:  (312) 413-1407   V/TTY
Technical Assistance:  (800) 949-4232   V/TTY

The Great Lakes ADA Center's mission is to increase awareness and knowledge with the ultimate goal of achieving voluntary compliance with the Americans with Disabilities Act. This is accomplished within targeted audiences through provision of customized training, expert assistance, and dissemination of information developed by various sources, including the federal agencies responsible for enforcement of the ADA. We are not enforcement or regulatory agency, but a helpful resource supporting the ADA's mission to "make it possible for everyone with a disability to live a life of freedom and equality."

Housing Bureau for Seniors 


Housing Bureau for Seniors
Turner Senior Resource Center
2401 Plymouth Road, Suite C
Ann Arbor, MI 48105
(734) 998-9339 

The Housing Bureau for Seniors is a place where people, 55 and older, can find answers to questions about housing and care options. It is a community support for seniors and caregivers seeking advice or information on planning ahead, making transitions or handling a crisis.

Job Accommodation Network

(800) 526-7234 (V)
(877) 781-9403 (TTY)

The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues. Working toward practical solutions that benefit both employer and employee, JAN helps people with disabilities enhance their employ-ability, and shows employers how to capitalize on the value and talent that people with disabilities add to the workplace. JAN’s trusted consultants offer one-on-one guidance on workplace accommodations, the Americans with Disabilities Act (ADA) and related legislation, and self-employment and entrepreneurship options for people with disabilities. Assistance is available both over the phone and online. Those who can benefit from JAN’s services include private employers of all sizes, government agencies, employee representatives, and service providers, as well as people with disabilities and their families.

Leader Dogs for the Blind

1039 S. Rochester Rd.
Rochester Hills, MI 48307
Main Number: 248-651-9011
(888) 777-5332 (Voice)
(248) 651-3713 (TTY)

Founded by three Detroit-area Lions Clubs members in 1939, Leader Dogs for the Blind empowers people who are blind, visually impaired or Deaf-Blind with skills for a lifetime of independent travel, opening doors that may seem to have closed with the loss of sight. Thanks to the generosity of our dedicated supporters, all programs are provided free to clients, including meals and housing during training, travel and equipment. Leader Dog programs are crafted to address individual situations and adapt to our clients’ changing needs at any point in their lives. From youth camp to orientation and mobility cane training through guide dog training and GPS technology integration, Leader Dog’s programs give clients the confidence and skills they need to live independent lives.



Federal Communications Commission
445 12th Street, SW
Washington, DC 20554
(888) 225-5322  Voice
(888) 835-5322  TTY
(844) 432-2275  Videophone for ASL

The Lifeline program has provided a discount on phone service for qualifying low-income consumers to ensure that all Americans have the opportunities and security that phone service brings, including being able to connect to jobs, family and emergency services. In 2005, Lifeline discounts were made available to qualifying low-income consumers on pre-paid wireless service plans in addition to traditional landline service. Lifeline is part of the Universal Service Fund. The Lifeline program is available to eligible low-income consumers in every state, territory, commonwealth, and on Tribal lands. Consumers with proper proof of eligibility may be qualified to enroll.

Michigan Commission for the Blind (MCB)

(800) 292-4200 (voice) 
(888) 864-1212 (TTY)

The mission of the Michigan Commission for the Blind (MCB) is to provide opportunity to individuals who are blind or visually impaired to achieve employability and/or function independently in society.

Michigan Department of Education: Special Education and Early Intervention Services (OSE-EIS)


608 W. Allegan Street
P.O. Box 30008
Lansing, MI  48909

The function of the Office of Special Education (OSE) is the general supervision, administration, and funding of special education programs and services for children and youth with disabilities ages 3-21. A free appropriate public education (FAPE) is provided to eligible children according to federal statute and regulations, state statute, administrative rules, and department procedures.

Michigan Protection and Advocacy (MPAS)

4095 Legacy Pkwy Ste 500
Lansing, MI 48911-4264
(517) 487-1755  
(800) 288-5923 (Voice or TTY)

Michigan Protection & Advocacy Service, Inc. (MPAS) is the independent, private, nonprofit organization designated by the governor of the State of Michigan to advocate and protect the legal rights of people with disabilities in Michigan. MPAS services include information and referral, short-term assistance, selected individual and legal representation, systemic advocacy, monitoring, and training.

Michigan Rehabilitation Services (MRS)


Ann Arbor Main MRS Office
3810 Packard Road, Suite 170
Ann Arbor, MI 48108

The mission of Michigan Rehabilitation Services is to assist individuals with disabilities into employment and self-sufficiency. The MRS On-Line Orientation allows you, the customer, to view videos explaining what MRS does and if they can assist you with obtaining employment.

National Center on Physical Activity and Disability (NCPAD)

e-mail:[email protected]
4000 Ridgeway Drive
Birmingham, AL 35209
(800) 900-8086 

The NCHPAD seeks to help people with disability and other chronic health conditions achieve health benefits through increased participation in all types of physical and social activities, including fitness and aquatic activities, recreational and sports programs, adaptive equipment usage, and more.

National Council on Disability (NCD)

1331 F Street, NW, Suite 850
Washington, DC 20004
(202) 272-2004 Voice
(202) 272-2074 TTY

The overall purpose of NCD is to promote policies, programs, practices, and procedures that guarantee equal opportunity for all people with disabilities, regardless of the nature or severity of the disability, and to empower them to achieve economic self-sufficiency, independent living, and inclusion and integration into all aspects of society.

National Federation of the Blind (NFB)

200 East Wells Street
at Jernigan Place
Baltimore, MD 21230
Phone: (410) 659-9314

The purpose of the National Federation of the Blind is two-fold—to help blind persons achieve self-confidence and self-respect and to act as a vehicle for collective self-expression by the blind. By providing public education about blindness, information and referral services, scholarships, literature and publications about blindness, aids and appliances and other adaptive equipment for the blind, advocacy services and protection of civil rights, development and evaluation of technology, and support for blind persons and their families, members of the NFB strive to educate the public that the blind are normal individuals who can compete on terms of equality. The NFB knows that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. You can live the life you want; blindness is not what holds you back.

National Organization on Disability (NOD)

77 Water Street, Suite 204
New York, NY 10005
(646) 505-1191 ext. 122

NOD is a private, non-profit organization that promotes the full participation and contributions of America’s 56 million people with disabilities in all aspects of life. Today, NOD focuses on increasing employment opportunities for the 79 percent of working-age Americans with disabilities who are not employed.

Recording for the Blind and Dyslexic (RFBD)

See Learning Ally
Learning Ally

20 Roszel Road
Princeton, NJ 08540
(800) 221-4792.

Started in 1948 in the New York Public Library as Recording for the Blind, the organization utilized volunteers to record books for blinded veterans returning from WW II. We now offer the world’s largest collection of human-narrated audio textbooks and literature as well as solutions, support and community for parents, teachers and students. We have helped millions of students who are blind, dyslexic or have other learning disabilities achieve confidence and independence in the classroom and in life. We work with our partners to raise awareness of learning differences. We support the community, parents, students and educators, by providing free public workshops, online resources and training. Working together we can help impact students' educational journeys.

Social Security Administration (SSA)

Local Office:
3971 Research Park Dr.
Ann Arbor, MI 48108
(734) 741-2475
(800) 772-1213
(800) 325-0778  TTY

Our mission is to deliver Social Security services that meet the changing needs of the public. We deliver a broad range of services online at socialsecurity.gov and through a nationwide network of over 1,400 offices.

University of Michigan Council for Disability Concerns


Email Anna Schnitzer with questions at:
[email protected]

The University of Michigan Council for Disability Concerns (CFDC) act in an advisory capacity regarding University programs and policies which affect people with disabilities. They meet monthly to address disability issues affecting the University of Michigan community. Members represent a broad cross-section of the University. The Council is organized into committees reflecting the concerns and interests of its members including: Construction Advisory Committee, Investing in Ability Week (IAW) Speakers Committee, and the Neubacher Award Committee.

University of Michigan Initiative on Disability Studies

Department of English Language and Literature
435 S. State Street
3187 Angell Hall
Ann Arbor, MI 48109

The goal of UMInDS is to establish a degree-granting program that will advance knowledge about, by, and for people with disabilities and to promote their full and equal participation in society. The first stages of the initiative propose a number of resources for the university community and the community at large. 

University of Michigan Office of Services for Students with Disabilities (SSWD)


G-664 Haven Hall
505 South State St.
Ann Arbor, MI 48109-1045
(734) 763-3000
(734) 615-4461  TTY
(734) 619-6661   VP

We support the University’s commitment to equity and diversity by providing support services and academic accommodations to students with disabilities.  We share information, promote awareness of disability issues, and provide support of a decentralized system of access for students within the University community.

Washtenaw Association for Community Advocacy (ACA)

Formerly Washtenaw Association for Retarded Citizens

1100 North Main, Suite 205
Ann Arbor, MI 48104
(734) 662-1256

ACA strives to ensure that people with disabilities and their families have choices, opportunities, and the supports they need to be fully included in community life through advocacy and education. They envision a community that fully supports equality, dignity, respect and inclusion for all people.

Washtenaw Community College Learning Support Services


Learning Support Services, LA 104
Washtenaw Community College
4800 E. Huron River Drive
Ann Arbor, MI 48105
(734) 973-3342

“Helping Students Learn Successfully”
Tutoring is provided for all students enrolled in credit classes. Tutoring is a free service provided one-to-one on a drop-in basis. All levels of math are covered as well as chemistry, general studies, ESL, computers, business, science and English. Group tutoring or Supplemental Instruction Groups may be arranged. Disability Services are available for students who have a physical or hidden disability. Learning Disabilities Assessment. Diagnostic testing and recommendations are available to enrolled WCC students who suspect they may have a learning disability and who have not been tested previously.

Washtenaw County Library for the Blind and Physically Disabled (WLBPD)

Housed in the Downtown Ann Arbor District Library
343 S. Fifth Avenue
Ann Arbor, MI 48104
(734) 327-4224

In Washtenaw County this free service administered by the Ann Arbor District Library, loans books, magazines, and videos in alternative formats (digital cartridge, digital download, large print, Braille, and descriptive video) to individuals of all ages who are certified as unable to read or use standard printed materials as a result of temporary or permanent visual or physical limitations. A talking book machine and materials are mailed at no cost as Free Matter for the Blind. In addition to mailed materials, all eligible individuals also have access to downloading tens-of-thousands of books and dozens of magazines from the National Library Service's Braille and Audio Reading Download (BARD) site. An application for access to BARD is required and available through the NLS website.