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A TDD system has been built into 9-1-1 since 2000. If a TDD caller calls 9-1-1 on any line, the phone recognizes the tones and brings up the system, which operators begin typing on. 

Snow and Ice Removal

City code requires property owners to remove snow and ice from sidewalks and pedestrian ramps next to their property.  Information about snow removal from sidewalks may be found on the sidewalk snow removal page.  Violations may be reported to the Community Standards Unit at 734.994.1788 or [email protected].

The city’s Public Works Unit is responsible for removing snow and ice from public streets.  Information about street snow removal practices and snow emergencies may be found on the snow removal webpage. The phone number is 734.794.6942.

Emergency Notification System 

The emergency notification system (https://member.everbridge.net/454514914099298/notif) contacts registered individuals by telephone to notify them of imminent threats to health and safety—such as a chemical spill, evacuation notice, bomb threat, boil water notification, or missing child alert.  The CodeRED system identifies hearing impaired residents within a highlighted area, prompting the CodeRED administrator to generate a TDD message.  Residents must register for CodeRED.

Preparing for Emergencies

The City's Office of Emergency Management (OEM) coordinates all emergency planning for weather-related and other disasters, maintains an Emergency Operations Center, conducts emergency preparedness training and operates a citywide storm/tornado warning siren system.  The OEM recommends taking some common sense steps to prepare yourself for an emergency:

Be ready before the next emergency or disaster occurs.  Have a disaster kit and a plan of action.  See the Helpful Resources section below for practical suggestions.

Team together with friends and neighbors.  This would be an excellent opportunity to meet your neighbors and form your own neighborhood association or group to help each other in planning for emergency situations. One group that already exists is the Ann Arbor Police Department’s Neighborhood Watch Program, which has over 500 teams. ​

Stay tuned to CTN's local Comcast cable TV channel 19 for emergency notification updates and local information. 

Helpful Resources

Ann Arbor Office of Emergency Management - 734.794.6980

Ready Illinois - Emergency preparedness information for people with functional needs.​​

Updated April 28, 2014