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Independent Analysis of the Ann Arbor Police Department Community Engagement Practices Final Report Available

Archived News Release: November 13, 2017 - ​The final Independent Analysis of the Ann Arbor Police Department Community Engagement Practices Report (PDF) is now available. The final report was completed by Hillard Heintze and was submitted to City Council today. The City Council memo and final report are available online.  

"This independent review was intended to explore how AAPD community engagement means and methods are perceived by our community," said City of Ann Arbor Administrator Howard Lazarus. "I'm pleased with the process and believe that every effort was made to seek broad community feedback with the intent of receiving recommendations that would enhance AAPD's service and relationship with our community - which is a critical part of the exceptional quality of life we strive to provide to all of Ann Arbor's residents, visitors, businesses and institutions."   

Last fall, under the direction of the City Administrator, the city began the process to openly and objectively examine the means and methods the Ann Arbor Police Department (AAPD) employs and should adopt to support and sustain a safe and inclusive community. The Request for Proposal process included opportunities for community feedback regarding AAPD community engagement evaluation needs and review outcomes. This feedback assisted in the development of the Independent Analysis of Ann Arbor Police Department Community Engagement Practices Request for Proposals (PDF).

On February 21, 2017, City Council approved a resolution for a professional services agreement with Hillard Heintze, LLC for the Independent Analysis of the AAPD's Community Engagement Practices. The contract was not to exceed $200,000.

From March through October, Hillard Heintze offered multiple ways for members of the community to participate in feedback opportunities, which included dozens of stakeholder meetings, several public meetings and an online survey.

The final report includes community engagement enhancements, training and service recommendations for City Council consideration. 

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Media Contact Information

Howard Lazarus
Ann Arbor City Administrator
734.794.4479
[email protected]


Ann Arbor has 123,851 residents, spans 28.97 square miles and is frequently recognized as a foremost place to live, learn, work, thrive and visit. To keep up with City of Ann Arbor information, subscribe for email updates, and follow the city on Twitter and Facebook. The city's mission is to deliver exceptional services that sustain and enhance a vibrant, safe and diverse community.