City Seeks Resident Feedback on Water & Sewer Services

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June 2, 2017 - ​The City of Ann Arbor is asking residents to set aside a few minutes to take an easy survey to share their values when it comes to water and sewer services. The survey, which closes June 30, 2017, can be found here:

Safe, high quality and reliable water infrastructure is essential to quality of life. This largely unseen network of treatment facilities, pipes and valves requires constant attention and investment.

In the upcoming years, much of the City of Ann Arbor water infrastructure will need to be upgraded or replaced; and so the city is conducting a cost of service study for its drinking water and wastewater rates. This study will bring members of the public and the city together in order to find balance between the infrastructure needs of the city and the values of the community, in terms of the rates and charges paid by users.

Residents can stay informed about the cost of service study and subscribe to email updates at

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Contact Information

Lynne Chaimowitz
Water Treatment Services
734.794.6426 x43925

Ann Arbor has 119,000 residents, spans 28.82 square miles and is frequently recognized as a foremost place to live, learn, work, thrive and visit. To keep up with City of Ann Arbor information, subscribe for email updates, follow us on Twitter or become a city fan on Facebook. The city's mission is to deliver exceptional services that sustain and enhance a vibrant, safe and diverse community.