Information for Business Owners
Our goal is to effectively and efficiently apply the resources of the City of Ann Arbor to develop long term solutions for criminal or quality of life concerns while building a stronger relationship in the business community. We utilize effective problem solving strategies that educate property and business owners and work collaboratively using an asset-based community development approach.
Panhandling Outside Businesses (PDF) - Panhandling is prohibited within the City of Ann Arbor under the circumstances outlined in Chapter 108 of the City Ordinance. See the attached PDF for more details. To report aggressive panhandling, please call 911 or 734.994.2911.
Preventing Embezzlement (PDF) - knowing your employees and maintaining integrity within your business is crucial to preventing embezzlement.
Problem Customers - Customers can sometimes become problematic when they exhibit behavior that is inappropriate while inside a business. Typically this problem can be resolved by the owner or manager asking the person to refrain from returning to their store. If you have a problem customer who continues to visit the premises even after being asked not to, you may contact our Community Engagement Unit for help with this situation. If the person poses an immediate threat or refuses to leave when asked, call 911.
Trespassing - a person is considered to be trespassing on a property after he/she has been forbidden to be at the property by the owner or occupant of the property. If you have given verbal notification to a person that they are no longer welcome on your property and they continue to enter your property our officers can read them trespass and serve them a trespass notice. The trespass notice prohibits the person from accessing your property and is kept on file with the AAPD. Should the person return to the property once they have been served a trespass notice that person is subject to misdemeanor charges under State law and immediate arrest.
If you would like to speak with a Community Engagement officer regarding any of the above topics please contact us at