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Laboratory
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Water Treatment Plant Staff Directory
Hydrant Flushing Program
Drinking Water Distribution System Master Plan





 Welcome to Water Treatment Services 

 
Molly Wade, Unit Manager

Water Treatment Plant Staff Directory

The City of Ann Arbor Water Treatment Unit extensively monitors water quality on a routine basis.  Our testing regularly exceeds requirements and we are constantly vigilant against potential threats to our water system. 

Our Mission Statement
The City of Ann Arbor is committed to providing excellent municipal services that enhance the quality of life for all through the intelligent use of our resources while valuing an open environment that fosters fair, sensitive and respectful treatment of all employees and the community we serve.

Learn more about the Ann Arbor Water Treatment Plant (WTP) from the links below:

 Water Treatment Plant
Water Supply and Treatment

Did you know that 85% of Ann Arbor's drinking water comes from the Huron River? Find out about the extensive treatment process our source water goes through before distribution. 
 Water Tower
Distribution
When treatment is complete, the water is distributed throughout Ann Arbor. The average day demand is 14 million gallons of water per day (MGD)! Learn more about distribution and view a map of the pressure districts within the city. 
     Drinking Water Distribution System Master Plan
 water drop splash
Laboratory
The WTP laboratory is certified at the state and federal level for performing drinking water analyses and regulation. Thousands of tests are performed annually to ensure that Ann Arbor drinking water meets or exceeds water quality standards.
 water faucet
Information Resources
Water Conservation
: Get the lowdown on the Ann Arbor water rate increase and how conserving water really does save you money!
A2H2O: Find out how drinking Ann Arbor tap water is healthy, economical and eco-friendly. Also look here for info about purchasing refillable A2H2O water bottles. 
Education for Kids!: This site (specifically designed for kids, parents and teachers) has some quick tips for water conservation and great links to help you learn more.
WaterMatters Newsletters: Look here for coverage of recent water issues, produced quarterly.
FAQ: Have a question? Check here to see if we have answered it, and find out where to send it if we haven't.

City Secures $7.625 Million for Water System Improvements
The City of Ann Arbor has secured funding through the Michigan Department of Natural Resources & Environment for drinking water system infrastructure and treatment process improvement and aging water main replacement. Check out the City's 2009 Drinking Water Quality Report (PDF) (page 4) to learn more.

City Conducting Inventory of Groundwater Wells
The City of Ann Arbor is conducting an inventory of groundwater wells within the city. Having this well information will allow staff to better assess the impacts of new development projects on groundwater resources. If you have a well on your property, please contact the City's Water Quality Manager so we can include your information in the database.

Pharmaceuticals and Personal Care Products 
The presence of Pharmaceuticals and Personal Care Products in rivers and in drinking water has been highlighted in the news in recent months. The City of Ann Arbor has sampled your water for these contaminants.  Further information about Pharmaceuticals and Personal care products in the Huron River, the City's drinking water and the City's wastewater can be found here:  

 
Pill Bottle

 

 

 

 

 

Other Resources and Water Topics

Annual Water Quality Report  2010 (PDF) 
Minor Violation (PDF)

Ann Arbor Wastewater Treatment Plant 

Water, Sewer & Storm Water Rates (Web Page)

Tap, Connection & Meter Set Charges 
(Web Page)

View Water Utility Bill

To Start or Stop Water Service

Questions about water shut-offs or bill payments: Customer Service

____________ 

  Contact Information

  919 Sunset Road
Ann Arbor, MI 48103
Phone: (734) 994-2840
or (734)
794-6426

Business Hours: M-F 8:00am to 5:00pm (Except City Holidays)

After Hours Water Emergencies
(734)
994-2840

 

 

 


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