Make every drop count.  
The following items represent common customer questions about the quantity and quality of Ann Arbor’s tap water. Locate the answers by selecting the appropriate question below.

1.   How can I evaluate my Ann Arbor water bill?
How do I access my personal online water usage report? How do I interpret the information, especially for periods with much higher water usage? How can I look for leaks or other reasons that may help explain a water usage spike?

2.   My water straight from the tap first appears cloudy but becomes clear after sitting in a glass for a few minutes. Why?

3.   My water from the tap appears discolored  (reddish, other color).

4.   I am noticing a change in my water pressure at the tap--lower or higher.

5.   I am noticing a taste or odor in my tap water.

6.   I am looking for ways to conserve water and reduce my bill.

7.   What is backflow protection and how does it affect me?

8.   I have other tap water questions not addressed above.

Please let us know if this online format works for your needs by responding to the brief survey in red type, located at the bottom of each answer page. We appreciate your comments.

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