Administration
How can I get a copy of the Comprehensive Annual Financial Report (CAFR)?
Copies of the official CAFR are available in the Finance Department at the cost of printing (currently $15 per copy.) In addition, a copy is available at the Ann Arbor Public Library or click here to view online.
Accounting and Payroll
Vendor Payments? Vendor payments are processed each week. Invoices are generally paid with 2-3 weeks of their receipt.
Assessment
How are property assessments, SEVs, and taxable values determined? For an explanation, click here.
How do I obtain information on properties?
Currently, you may call the Assessor’s Office for basic information on a property, but you must come into the office to get detailed information or information on multiple properties. The Assessor’s Office is in the process of converting property information to a program that is more user friendly than our old appraisal program. When conversion is completed, it is the aim of the Assessor’s Office to make the information available on this web site.
How to review and appeal your property assessment?
Click here.
When does the Board of Review Meet?
The Board of Review meets in March of each year to consider and hear Assessment and Taxable appeals, and poverty exemption appeals for the current year. Homestead exemption appeals are not handled in March. The March meetings are always the 3rd week of the month starting on Monday for a period of 4 days.
Although the Board of Review also meets in July and December, it can only consider "clerical errors", "mutual mistake of fact", and poverty exemption appeals that were not presented at the March Board of Review meeting. Additionally, Homestead Property Exemptions are also decided at these meetings. The July meeting is always the Tuesday following the 3rd Monday and the December meeting is always the Tuesday following the 2nd Monday.
Tax Rates
Property taxes are calculated by multiplying the Taxable Value of a property by the millage rate (tax rate). A mill is the rate local governments use to levy property taxes; it equals $1 of tax per $1,000 of Taxable Value. Each taxing unit establishes their own tax rate; the City does not determine tax rates for the other local taxing units, i.e., schools, county, etc.
Treasury
Where can I pay my parking, property taxes, and etc.?
Payments can be made in person at City Center Building (Customer Service Center-diagonally from City Hall) on the 1st floor. You can mail your payment, see your invoice for mailing address or come visit City Hall, located in the heart of Downtown Ann Arbor at 100 N. Fifth Ave on the corner of Huron/N. Fifth Ave. Also, parking citations can be paid online, click here or pay by phone: 1-866-890-4982.
Can I pay via drop box?
Certainly, we have two (2) 24-hour drop boxes for your convenience! We have a drive-up drop box located on the northeast corner of 5th Ave. & Ann St. The second drop box is located inside City Hall on the 1st floor.
When are property taxes billed and when are they due?
Summer taxes are billed on July 1 and are payable by July 31. Winter taxes are billed on December 1 and are payable by December 31.
How can I defer my tax payment?
Senior citizens, paraplegic, quadriplegic, totally and permanently disabled, blind, eligible servicepersons, veterans or their qualified surviving spouse, may be able to delay the date their taxes are due. A $40,000 annual household income limitation is required to qualify for a summer deferment. Deferment applications are available at the Customer Service office located at 220 E. Huron, or on-line at www.ewashtenaw.org, and must be filed with the Treasurer on or before September 15th.
How can I defer my tax payment?
Real property taxes that are unpaid are turned over to the Washtenaw County Treasurer for collection with additional penalties and interest as of March 1 each year. For payment information call the County Treasurer at (734) 222-6600. Delinquent Personal Property taxes are payable to the City of Ann Arbor Treasurer's Office. Call for payment amount - (734) 994-2833.
How do I contest a parking ticket?
You can contest a parking ticket with a parking referee either in person or by mail, click here.
How do I report a defective parking meter?
For information or to report a defective meter, please call (877) 262-7849.
My car has been towed, what do I do?
Call the Police Department - (734) 994-2875 or click (Vehicle Towed) for general information.