Golf - Policies

General Golf Course Rules and Regulations

Every person shall obtain a receipt at the Golf Course from the pro shop cashier prior to starting play. The receipt should be kept to show to the starters and/or rangers.
No refunds will be given; rain checks will be issued during inclement weather. Leisure Loot will be issued when customers are not satisfied with their experience at a Department sponsored activity or Department facility.
When play has been suspended due to a dangerous situation (i.e. lightning, severe weather warning, tornadoes, etc.), golfers must wait for the at least 15 minutes after the dangerous situation has subsided or the all clear signal has been issued from the THOR Guard system to resume of play.
All players must start on the designated starting hole for the day unless otherwise told by the pro shop cashier. Each player must then play the holes in numeric order. Players may tee off both nines during twilight hours on designated nights.
At the Golf Course, no spectators are allowed on the golf course, except during tournaments and High School matches.
Starting times are taken daily at the Golf Course.
No more than four players may play together at any time during the course of a round.
Foursomes and threesomes will have playing priority at all times over twosomes and single players. The pro shop cashier, the ranger, and the starter are authorized to combine twosomes and singles at their discretion. Golfers put into a group by authorized staff may not split up on the course.
No singles will be allowed unless approved by the supervisor or pro shop cashier, if a supervisor is not present.
Casual golf attire is permitted at the Golf Course. Shirts must be worn at all times on the course and in the clubhouse.
All-turf shoes are not permitted. Non-metal spikes are required at the Golf Course.
Every player must have their own set of golf clubs and bag. If they do not have a bag, they may borrow one from the pro shop. (they must leave a driver’s license or other form of identification for the bag) Players may not share one bag.
Smoking is prohibited in the clubhouse.
At Leslie Park, an adult must accompany children under 12, unless approved by a supervisor or they have been through the intermediate or advanced levels of the City’s Junior Golf Program. Children 12 and older can play at Leslie Park unsupervised by an adult.
Use of the golf course and premises for any purpose unrelated to golf is not permitted. Salvaging golf balls from lakes or ponds and crossing of any portion of the premises by unauthorized persons is prohibited.
Bicycles or vehicles other than golf course related vehicles are not permitted on the golf course.
Practice is prohibited on the golf course except in the practice putting area. No practice chipping is allowed around the putting green or any other part of the course.
All players must observe the rules of good golf etiquette as recommended by the USGA. These include:
1. Players looking for a lost ball shall allow other players following to pass them. Players should not take more than 5 minutes to look for a lost ball.
2. No player shall play until the players in front of them are out of range nor play up to the green until the players on the green have holed out and moved off the green. A good rule of thumb is that golfers should stay one stroke behind the group ahead of them.
3. All players shall repair ball marks on the greens, replace all divots and rake out marks in any bunkers they encounter.
All players must play the Golf Course within posted pace of play guidelines.
Personal property found on the premises is to be turned in to the clubhouse staff. Lost & Found property cannot be used or taken by anyone other than the owner of the property.
Any golf course supervisor on duty is authorized to remove a player(s) from the facility for flagrant violation of course rules or golf etiquette. There will be no refund of green fees.
Golf bags or clubs, are not allowed in the clubhouse except those brought in for lost & found or returning rental clubs.
The clubhouse or golf course supervisor may refuse the use of power golf carts if such use might cause damage to the golf course following periods of inclement weather.
The alcohol policy at Golf Course is as follows:
1. alcohol is prohibited in all city parks, including the Golf Course, without a permit.
2. no alcohol is allowed anywhere on the golf course property, without a permit.
3. groups requesting alcohol permits for the golf course must submit their request in writing to Matt Warba.
4. permits are issued under the following conditions:
  
  1) alcohol is not to be consumed before going out on the course.
  
  2) no hard liquor is allowed anywhere on the facility property.
  
  3) beer and wine are allowed outside in the area adjacent to the clubhouse.
  
  4) alcohol is not allowed in the parking lot, in the clubhouse, or on the course.
  
  5) violation of any of the above restrictions shall result in forfeiture of the group's alcohol permit.
At Leslie Park on a busy day, any player taking 5 – 10 strokes to get to the large pine trees on hole #1 may be asked to come back when it is not busy. Their money may be refunded through a rain check by the supervisor. To allow them to continue playing would cause serious problems for the whole time they are on the course.
Juniors (17 yr. and under) and seniors (55 yr. and older) may receive a discounted rate on weekdays. This discount is not applicable on weekends and holidays.

Season Pass Rules and Regulations

Season pass holders are not entitled to any special privileges. All golf course rules apply equally to pass holders and other patrons.
Season pass holders are required to check-in with the pro shop cashier prior to going to the first tee.
Senior, junior, and 5-day season passes may not be used on weekends or holidays.
Players must start on the first tee, unless permission is granted from the pro shop cashier or supervisor. Special note: On Tuesday and Wednesday the nine's are reversed at Leslie Park Golf Course.
Passes are not valid during City golf tournaments and special events, except when expressly authorized in the tournament registration information.
Passes are non-transferable and non-refundable.

Reserved Tee Times

Reservations may be accepted up to two weeks in advance.
Tee times are taken seven days each week at the Golf Course. A contact number must be left when making a tee time.
One person may make up to five (5) tee times per conversation, either by phone or per visit. Any more than five (5) consecutive tee times would qualify as an outing and must be treated as such.
Each player should check in with the pro shop cashier at least ten (10) minutes prior to his or her tee time. Failure to register within the ten (10) minutes may result in the loss of the reserved time and the players may be required to wait until the next available time.
The manager or supervisor has the authority to deny reserving a starting time to any individual(s), who abuses reserved time privileges. (ie. - by making false starting times, failure to register on time without making some effort to cancel or change the reservation, or for general abuse of the reservation procedures and regulations).

Hours of Operation

Matt Warba will determine hours of operation for the course. These hours will vary with seasonal change in the number of daylight hours available. For the most part the Golf Course is open from sunrise to sunset.
Carts rented for twilight play must be returned to the clubhouse area no later than fifteen (15) minutes prior to the course closing.
Use of the facility is prohibited before the assigned time for start of play.

Rain Checks

When inclement weather, personal injury, or emergency situation precludes a player from completing a round, a rain check may be issued to the player for the value of the holes not played, in accordance with the rain check schedule.
Patrons choosing to play in the rain or during scattered showers may be given a rain check if at some point they decide to stop playing. The policy on issuing rain checks outlined in the above paragraph 1 shall be applied.
Only a supervisor may issue rain checks.
Rain checks may be issued for power carts, rental clubs, and pull carts in accordance with the policy for greens fees rain checks.
Refunds shall not be given for greens fees or cart fees.
All rain checks have a 30-day expiration period, except rain checks issued after October 14th; rain checks issued after October 14th will be good through the next May 15th.

Customer Satisfaction / Leisure Loot

Ann Arbor Parks and Recreation program are satisfaction guaranteed. If a customer is not satisfied the Department philosophy is to give credit for another program at the same facility. Credit is issued in the form of “Leisure Loot” in accordance with the following guidelines:

Leisure Loot will not be issued if 50% or more of the program or class has been attended and will be prorated if dissatisfaction is reported prior to 50% of a program or class being attended.
Leisure Loot will not be issued if dissatisfaction relates to weather condition or any other condition not under the control of the Department of Parks and Recreation.
Leisure Loot will not be issued for season passes.
Leisure Loot will not be issued for community programs not sponsored by the Department of Parks and Recreation.
Scholarship and “No Fee” programs are exempt from the Satisfaction Guarantee policy.
Each facility’s reservation agreement rules and regulations will apply. In the event the facility does not satisfy the terms of the agreement, Leisure Loot may be issued at the discretion of the Facility Supervisor or his/her representative and will be based on the total impact on the event.
If the Department of Parks and Recreation cancel a program or class, the customer will have the option to receive Leisure Loot or a full monetary refund.
There are a number of valid reasons for issuing Leisure Loot. Some of which include: -crowded facilities, change in customer’s schedule (should be prorated), injury/illness, dislikes instructor, program or class does not meet customer’s expectations, too many rules, facility or equipment conditions are not acceptable, attitude of the staff, less than knowledgeable staff, program or class did not begin or end on time, or safety concerns.

Golf Course Liability

The City of Ann Arbor, the Golf Course, and its employees are not liable for any injury or property damage resulting to adjoining property owners by virtue of individual golfers using the golf course facility.
The City of Ann Arbor, the Golf Course, and its employees are not responsible for actions of individual golfers when golf balls are hit off the course and strike persons and /or property belonging to others.
Every person using any part of the Golf Course, whether as a participant or a spectator, assumes responsibility for their own risk. The City of Ann Arbor, the Golf Course, and its employees are not responsible for the action of individual players, which might result in injury or property damage to other participants and /or spectators.