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Privacy Policy and Security Policy


City of Ann Arbor maintains this Web site as a public service. The following is the privacy policy and security policy regarding this site.

City of Ann Arbor Web Site Privacy Policy

The Collection and Use of Information

City of Ann Arbor collects information from you under the following two circumstances:
Information Collected Automatically - Some information is collected from you automatically when you view City of Ann Arbor pages and download information. This may include your Internet Protocol address assigned by your Internet Service Provider, domain name and the type of browser and operating system you used, the date and time you accessed the City of Ann Arbor's site, the pages you requested and visited, and the site you linked from to reach City of Ann Arbor Web site. City of Ann Arbor uses this type of information to statistically measure site traffic and to improve the Web site. The information is not reviewed on an individual basis, but is aggregated with other users for comparison purposes.

Information Voluntarily Submitted - Additional information may be collected from you if you opt-in or voluntarily provide it in order to fulfill a request for online services.

City of Ann Arbor uses the information you voluntarily provide to tailor our site to your needs and preferences and to provide the online services you are requesting. The type of information we collect will vary with the service being sought and may include your name, address, phone number, and e-mail address.

The City of Ann Arbor does not employ cookies or other active methods to track or monitor individual usage.


City of Ann Arbor has links to other Web sites outside of city government. When you link to one of these sites, City of Ann Arbor privacy policy will not apply. Click here to view the City of Ann Arbor's linking policy.

Information Sharing and Disclosure

City of Ann Arbor will only send personal information about you to others when:

  • We have your consent to share the information; or
  • We need to share your information to provide the product or service you have requested; or
  • We are authorized to do so by law (e.g., to respond to subpoenas, court orders, legal process, or to requests pursuant to a statute requiring or permitting disclosure such as the Freedom of Information Act. MCL 15.231, et seq.: MSA 4.1801(1) et seq.)

City of Ann Arbor Web Site Security Policy

The City of Ann Arbor, as developer and manager of the City of Ann Arbor portal, has taken a number of steps to safeguard the integrity of its data and prevent unauthorized access to information that is maintained in agency computer systems. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, ensure the integrity of information that is transmitted between users of e-government applications and the city, and to provide reasonable protection of private information that is in our possession.

For security purposes and to make sure this service remains available to all users, the City of Ann Arbor uses special software programs for monitoring and auditing network traffic to identify unauthorized attempts to upload or change information, or otherwise to cause damage to this government computer system. The City of Ann Arbor also uses industry-standard software tools to control access to specific applications and services and to protect data that is transmitted electronically between users and the city. These programs help us identify someone attempting to tamper with this Web site.

WARNING - If security monitoring reveals possible evidence of criminal activity, information pertaining to such activity may be provided to law enforcement officials.

Unauthorized attempts to upload information and/or change information on the City of Ann Arbor portal or its composite Web sites are strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001 and 1030.

The information contained in this policy statement should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the City of Ann Arbor portal or the Web sites of individual city agencies.

Changes to this Privacy Policy and/or Security Policy

City of Ann Arbor may amend these policies. City of Ann Arbor will prominently display on this Web site any substantial changes.


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