Citizen Survey We're Listening
The City of Ann Arbor communications office is committed to communication practices that enhance citizen and employee understanding of city objectives, issues, decisions and challenges. Equally important, the communications office seeks to increase citizen engagement and offer meaningful opportunities for feedback about city services and operations.
The communications office also operates
CTN, one of the oldest access television operations in the country. Funded from cable franchise fees, CTN offers Ann Arbor residences and non-profit organizations free multimedia resources and video training opportunities. CTN's local government, educational and public access programming is available online via
Video on Demand and via Comcast cable channels 16, 17, 18 and 19.
City Communications Manager
734.794.6110, ext. 41105
There are many options to access and keep up with information about City of Ann Arbor services and programs.
Sign up for
CodeRED emergency notifications via phone and text.
Sign up for email notifications from the city about a variety of topics, including road and lane closures, special events and news to name just a few.
Visit the news releases Web page; and sign up to receive
news release email updates.
City Newsletters and Publications
In September 2015, residents were asked to provide opinions on city services, amenities, and their quality of life in Ann Arbor. The National Citizen SurveyTM, conducted by the National Research Center, was sent to 3,000 Ann Arbor residents. The City of Ann Arbor thanks the residents who participated in the survey for their time and valuable feedback.
2015 Citizen Survey Results
Community Livability Report (PDF): This report captures what makes a community livable, attractive and a place where people want to be.
Dashboard Summary of Findings (PDF): A summary of resident ratings across the eight facets and three pillars of a livable community.
Trends over Time (PDF): This report compares the 2013 ratings for the City of Ann Arbor to its previous survey results.
Technical Appendices (PDF): Complete survey responses, benchmark comparisons, detailed survey methods and survey materials.
2013 Citizen Survey Results
2008 Citizen Survey Results
2007 Citizen Survey Results
The City of Ann Arbor would like your survey feedback. Please email your comments or ideas to firstname.lastname@example.org. Your ideas will be routed to the appropriate service area for review.