Complaints and Concerns
For a copy of our Complaint Procedures click here (pdf)
We believe that it is imperative that the citizens of Ann Arbor have confidence in the integrity of the Police department and its employees. Our department expects the highest degree of integrity from all of its members.
To maintain the respect of this community, It is important that there a fair and effective method for addressing legitimate complaints about any employee conduct, or any of the department policy and/or procedures.
The Ann Arbor Police Department will accept and investigate all complaints about the conduct of any employee, or concerns about our department’s policies and procedures. If you would like to make a complaint you may:
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Contact:
Professional Standards Lt. James Baird 734-794-6930 Jbaird@a2gov.org
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or Call:
Patrol Command Desk 734-794-6921
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Compliments and Commendations
It is equally important for the members of our department to be recognized when a member of our department has done their job extraordinarily well and is appreciated by those that they serve. If you feel that an Officer or employee has handled an incident very well or that they have gone above and beyond what was required of them and you would have them recognized then please:
Citizen Surveys
Each survey only a few minutes to complete. We value your perspective. We’ll use the feedback you provide to evaluate our service delivery. We want to know from your perspective what we are doing well and where we may be able to make improvements.
Ann Arbor Police Department Citizen Satisfaction Questionnaire
Ann Arbor Police Department On-line Reporting Survey
Your perspective will help us as we strive to provide the best possible service to the community.
Sincerely,
Interim Police Chief John Seto
We partner with SurveyGizmo (http://www.surveygizmo.com) survey software for our research.